O processo de gerência nas unidades de saúde da família: limites e possibilidades em sua construção / This investigation has as it study object the managerial process developed in the basic attention

AUTOR(ES)
DATA DE PUBLICAÇÃO

2007

RESUMO

This investigation has as it study object the managerial process developed in the basic attention, specifically in the USFs (Family Health Units) from the city of Marília - SP, Brazil. The Family Health has been constituted in strategy for the reorganization of the basic attention and the production in health care, proposed since 1994 by the Brazilian government and sustained by the principles and polices of the SUS (State Health System). One of the challenges in this process is seeking for commitment of the health workers, as well as establishing instruments, such as, for instance, the management of the health services for the reorganization of the work process in the health area which enables the fulfillment of the populations needs for health care and the health action focused on the production of care. Thus, the current study has as its objective: to learn the technological characteristics of the work process in health care - the object, the aim, the way of acting and the technologies used - in the perspective of the managerial work in the USFs; to identify and analyze the understanding about the managerial process by the health care workers; analyze the power of the management as a tool for the consolidation of the principles and policies of SUS in the Family Health. For such, we approached the referential of the micro politics in the process of the health care work. The gathering of the empiric constituted of semi-structured interviews with the health workers in two USFs. The collected data were subjected to Content Analysis, thematic modality. The work process developed in the investigated USFs was apprehended from four identified themes in the study: Conception of the Work in the Family Health; Organization of the Work Process; Team Work in the Production of Care; Relation Health Team - User in the Production of Care. The analysis and presentation of the themes were lined by their articulation with the theorical-methodological configuration which sustains the current investigation. Therefore, the themes are presented articulated to the work object in the Family Health and projects which sustain this practice in health, to the tools and the way of acting in the daily service and to the constitution of the process conduct/ management. The apprehended analysis points that the process of work in health care presents limitations while taking the health needs of the users in its complexity, using tools strict to the health sector and not articulated with the process of social production and reproduction, however, the workers express relations of warmth and responsibilities toward the users of health services. The conduction of the managerial practice, also, presents limitations in the sense that its taken as a tool with enough power to trigger, among workers, a process of reflection and revision of their practice which leads to adhesion and commitment to the process of health production in the way aimed by SUS. Nevertheless, theres a movement of attempt, of rehearse, of search...

ASSUNTO(S)

administração de serviços de saúde saúde da família atenção primária à saúde saúde pública family health primary health care health services administration public health

ACESSO AO ARTIGO

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