O papel de instituições de fomento e apoio em aglomerações turísticas: um estudo em Florianópolis (SC)

AUTOR(ES)
DATA DE PUBLICAÇÃO

2005

RESUMO

Assuming that the development of the tourist activity depends on the performance of the involved companies so, the importance of the theory of agglomerations and nets of companies was perceived. The companies, agglomerate geographically, become related through action nets, due to get superior performance. In this relationship, the institutions play an important complementary role in the transference of information, knowledge, learning, adviser, among others important actions, so that companies develop and support the competitive advantage that will offer the superior performance desired in the accumulation or out of it. This dissertation analyzes the paper of the institutions in the agglomeration of tourist companies, in the city of Florianópolis in Santa Catarina. Questionnaires were applied with the institutions and closed questionnaires with the companies of the tourist agglomeration in the city, with the purpose to acquire information that they aim at to describe which are the formal responsibilities of the institutions and the pertinent responsibilities to the agglomeration of tourist companies and still, to investigate the actions of the institutions in relation to this agglomeration. This is a exploratory, descriptive and comparative research, with qualitative and quantitative approaches, and the posterior analysis of the data, using average, sample, frequency, deflection standard and the method of correlation of Pearson. Through of analysis of data, it was observed that the existing institutions are diverse and with more finalities and the biggest number of institutions has formal responsibility different to services that offer to agglomerated companies, and that they recognize that the institutions play an important role of support to the companies, but the services considered important by the companies, are not the same ones considered by the institutions. Observe there are a difference between the formal responsibilities and the motivation that the companies want to relation with the institutions. Perceived that the institutions do not reach efficiently your paper in the Florianópolis agglomeration of companies, because they do not developing your formal responsibilities. For the improvement of the relation between institutions and companies it is primordial the agreement between what the companies need and what the institutions can offer (paper of the institutions), with the purpose of the supplementary between these agents, the development of the agglomeration, through the competitive advantage, and as a result, the sustainable tourism

ASSUNTO(S)

papel das instituições aglomerações turismo companies turismo empresas paper of institutions agglomerations turismo - florianópolis tourism

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