Mestres e seus aprendizes: um estudo de caso sobre a aprendizagem individual de operários da área de produção de uma indústria química

AUTOR(ES)
DATA DE PUBLICAÇÃO

2009

RESUMO

This dissertation had the objective of studying individual learning at organizations. The aim was to investigate how the learning processes of the shop floor activities are at the company where the research was carried out. The general objective was related to the comprehension of the learning process and the professional paths of a group of employees in their activity in the production area in a chemical industry. As specific objectives three targets were defined, fist of all was to describe the learning process adopted by the company from the time when the employee is hired until he is promoted to shift supervisor, then understand how the learning process occurs taken into consideration the employees point of view and finally to identify learning experiences lived on the shop floor that contributes to the development of the employee until he reaches the supervisory of shift level. To reach those objectives, the qualitative methodology was chosen due to the character of the research, which focused on the description and on the understanding of the learning and the development of a specific group of workers. To understand the learning process, documents related to the strategy adopted by the company were analyzed and interviews were conducted with the employees. Fifteen employees, members of a specific production area of the chemical company, were interviewed. The results of the research indicates that the learning process occurs due to the interactions of the learners with their individual characteristics, with propellers and generators of new learning, those together with the environment, the social worlds (STRAUSS, 2006; ELKJAER, 2004; 2008) and due to the participation of the workers on the processes and information and knowledge sharing in the production area. Authors that guided the research and analyses were: Malcom Knowles (1980) on relation to Andragogy, Knud Illeris (2004), regarding the adult learning and learning at work place, David Kolb (1984), related to experiential learning, Donald Alan Schön (2007) in relation to the knowing and reflection-in-action and the importance of the reflection the professional actions and Bente Elkjaer (2001; 2004) for the social theory of learning at organizations.

ASSUNTO(S)

andragogy aprendizagem individual nas organizações individual learning at organizations andragogia administracao de empresas learning at workplace aprendizagem no local de trabalho

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