La inteligencia organizacional: necesario enfoque de gestión de información y del conocimiento
AUTOR(ES)
Rodriguez Cruz, Yunier, Galán Domínguez, Esther
FONTE
Ciência da Informação
DATA DE PUBLICAÇÃO
2007-12
RESUMO
The current development of organizational intelligence is examined, starting from the analysis of the most important trends in its evolution. The characteristics of organizational processes such as perception, knowledge creation and decision making are revised. The author also presents some considerations about the relevance of information and knowledge, as well as their management, for the development of the organizational intelligence in any sort of institution. Organizational intelligence has a larger dimension than other practices associated to Competitive Intelligence. Nevertheless, the integration of those practices generates the organizational Intelligence. Intelligence processes depend remarkably on the use of information and knowledge. That way, the optimal development of organizational intelligence is affected by the application of Information and knowledge management.
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