Information management in health services. / Gestão da informação em serviços de saúde: o fluxo informacional no segmento dos laboratórios de análises clínicas em Salvador.

AUTOR(ES)
DATA DE PUBLICAÇÃO

2005

RESUMO

Information Management in Health Services: the Informational Flow on the Segment of Clinical Analysis Laboratories in Salvador is a descriptive study on the impact of the use of New Information and of Communication Technologies (NTIC) in private laboratories of clinical analyses in the city of Salvador. The investigation studies the adoption of technological instrumental as strategy path in the relationship management among the several publics that orbits the organizations. It was developed based on literature revision and field researches accomplished among professionals and users of laboratories of clinical analysis.

ASSUNTO(S)

health tecnologia knowledge management laboratório de análises clínicas serviço de saúde ciencia da informacao salvador-bahia ciência da informação information science

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