Guidelines for the Clinical Use of Electronic Mail with Patients

AUTOR(ES)

Kane, Beverley

FONTE

American Medical Informatics Association

RESUMO

Guidelines regarding patient—provider electronic mail are presented. The intent is to provide guidance concerning computer-based communications between clinicians and patients within a contractual relationship in which the health-care provider has taken on an explicit measure of responsibility for the client's care. The guidelines address two interrelated aspects: effective interaction between the clinician and patient, and observance of medicolegal prudence. Recommendations for site-specific policy formulation are included.

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