Governo eletrônico, a reforma democrática do Estado-Nação: a prefeitura da cidade de São Paulo / Governo eletrônico, a reforma democrática do Estado-Nação: a prefeitura da cidade de São Paulo

AUTOR(ES)
DATA DE PUBLICAÇÃO

2006

RESUMO

This paper has the focus to analyze transformations promoted by information technologies and communication, about government and society. The last decades of twentieth century, reported by an evolution/revolution cycle of scientific knowledge, based on communication and information sciences, on that, even production ways were updated, as mental and social practices as well. A new scenario computerized changed the way our citizen think, know or learn the world, showing a new citizenship, which demanded the government to upgrade itself to this reality showing with another status: The Electronic Government. On current step, the government has been using, mainly this technology to offer services as purchase and electronic licitation, documents release and tax payments. However, other steps are still need be accomplished to allow the increase and the quality of interaction between government and citizen. The survey analyzed the way of social and technological transformations in Brazil, focusing strategies of communication of Electronic Government of Sao Paulo City Hall, as reference to increase the citizenship participation.

ASSUNTO(S)

communication and public marketing citizenship interatividade governo eletrônico administração pública electronic government interaction comunicação e marketing público public administration cidadania

ACESSO AO ARTIGO

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