Gestão estratégica de resíduos sólidos : utilização do balanced scorecard
AUTOR(ES)
Ricardo Gabbay de Souza
DATA DE PUBLICAÇÃO
2007
RESUMO
The public sector services are sited in a very dynamic environment, forcing their administrators to have a good perceiving of the internal and external factors that determine the systems reality. Particularly for the solid waste management in Brazil, this universe is defined by political pressures and limitations, influences by populations consuming patterns and environmental inadequacies. For a sustainable development in these systems, it is necessary aligning the many aspects to the sustainability principles, conceiving a strategy for action. Actually a very used tool for strategy management is Balanced Scorecard, which main advantages are: the analysis of organizations positioning under many perspectives, above the strictly financial and operational focus; and the construction of a strategy map, that visually communicates the hierarchy of organizations intended goals. It is also structured a card composed of objectives and their related measures, goals and initiatives, both at organizational and departmental levels. This research analyses the applicability of this method for the solid waste management, using as case a simulated Trust between Araraquara e São Carlos-SP. This permitted working with more than one vision for the strategy, including systems most probable management function workers. The results point to a great applicability of the tool, and instead of the few adequations it was kept the standard structure of the original model, clearly showing a strategic hierarchy from learning and growth and internal processes to society and institutional aspects.
ASSUNTO(S)
estratégia engenharias balanced scorecard sustentabilidade consórcio intermunicipal gestão de resíduos sólidos resíduos sólidos
ACESSO AO ARTIGO
http://www.bdtd.ufscar.br/htdocs/tedeSimplificado//tde_busca/arquivo.php?codArquivo=1964Documentos Relacionados
- Mapeamento cognitivo e Balanced Scorecard na gestão estratégica de resíduos sólidos urbanos
- Gestão integrada de resíduos sólidos urbanos domiciliares com uso do Balanced Scorecard
- Gestão estratégica multicultural baseada no Balanced Scorecard em instituições de ensino
- Gestão estratégica para locadoras de automóveis: um modelo baseado no Balanced Scorecard
- Gestão estratégica na enfermagem : uma experiência com a utilização do balanced score card