Expanded-function Auxiliaries in General Dentistry: A Computer Simulation
AUTOR(ES)
Kilpatrick, Kerry E.
RESUMO
A simulation model of private dental practice has been developed to evaluate the effects of introducing expanded-function auxiliary personnel. The model permits the experimental investigation of a variety of staffing patterns and facility configurations. Results indicate that a solo practice can expand its patient volume 169 percent and increase net revenue 233 percent by adding expanded-function auxiliaries, while simultaneously reducing patient waiting time and the time spent at chairside by the dentist. Field validations of the simulation results are described.
