Evaluation of the impacts of standar QS9000 transition for ISO/TS 16949 and their consequences on teh quality system / Avaliação dos impactos da transição da norma QS9000 para ISO/TS 16949 e suas consequencias sobre o sistema de gestão da qualidade

AUTOR(ES)
DATA DE PUBLICAÇÃO

2008

RESUMO

For the last ten years companies have been obliged to adapt the quality standards required by their potential clients so as to meet their needs and have constantly been working on updating. The automobile industry has been the segment which has presented the highest number of changes considering quality management system standards in the world. The ISO/TS 16949:2002 is the most recent standard required. The purpose of this work is to show the transition impacts from quality system QS9000 to ISO/TS, pointing out the main differences between required standards, advantages, disadvantages and challenges that an organization has to face as well as on the effect on the quality management system. Methods have been presented to reduce the impact and assess the performance. Firstly this work shows the standard structures, technical specifications and its applicability, comparing QS9000 and ISO/TS 16949 so as to relate the changes, the additional requirements and the challenges of the quality management system in transition. Secondly transitional methods are presented to reduce de impact and to assess the quality management system performance, considerations and assessment of the indicators behavior for each system

ASSUNTO(S)

gestão da qualidade total total quality management

ACESSO AO ARTIGO

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