ESTRUTURA ORGANIZACIONAL NA EMPRESA FAMILIAR – ESTILOS GERENCIAIS E SATISFAÃÃO DOS FUNCIONÃRIOS / Organizational Structure in Family Business – Management styles and employees satisfaction.

AUTOR(ES)

JOÃO MARCELO MORAES

DATA DE PUBLICAÇÃO

2004

RESUMO

Nowadays, world ambient discussion constitutes an important subject, which also includes Brazil, an organizations importance, especially the company that aims at profit, for economic, social and individual development. At the same time the form of expectations, the companies find themselves in competitive scenery, that is, a combined economic evolution in an open market, that resulted in new companies, international competitors entering the local market and improving products and services that already exist for focalizing quality and low cost. This scenery determines that the organizations should be alert in its organizational structure, especially in its reference an existing relation a between high administrative conception and its perspectives of managerial and other employees, because this can reflect in their market and clients. The aim of this thesis is to identify the organizational structure in a family business, or that is, managed and run by its owners. It also scopes on knowing the relevant structural factors facing the scenery mentioned before, as we realize de main characteristics of managers in a family organizations and influenced by a structural model used and management style in relation to the employee’s satisfaction. For this reason a typical family company was selected, managed and run by its owners, in the case, husband and wife, that work in services sector of international commerce which has its influence and administration, even though its head-office is situate in the city of SÃo Josà dos Campos – SÃo Paulo – Brazil -, and represents in the Brazilian and world economy, through its branches, risk partners and representatives. Such aspect meant using a research method collecting information from its owners, managers and employees co-localized in all its branches.

ASSUNTO(S)

organizaÃÃes e empresas familiares estrutura organizacional organizational structure administracao de empresas administration theories teorias da administraÃÃo relaÃÃes gerenciais e satisfaÃÃo management relations and satisfaction family business

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