EstratÃgias de polidez na interaÃÃo em aulas chat

AUTOR(ES)
DATA DE PUBLICAÇÃO

2009

RESUMO

Despite the large number of studies on linguistic politeness in various situations of verbal interaction, there appears to be a dearth of such studies in the area of virtual interaction. This research focuses on understanding how relationships between interlocutors in this medium happens, how people use speech so as to avoid offensive situations and seek a fluid and harmonious interaction, since the social relationships established in virtual environments seem highly confusing and prone to misunderstanding or disagreements. This study attempts to describe how teachers and students develop a conversation, focusing on their production of strategies of politeness and face saving as a way of introducing, maintaining and terminating the interaction. To this end 15 classes held in a virtual teaching environment in 2001, 2003 and 2005. The theory and analyses presented here were based in large part on the theoretical models of linguistic politeness described by Brown and Levinson (1987) and Leech (1983, 2005), but the present study differs from those models by virtue of its sociointeracional perspective. The results pointed to a social organization developed in part by the appropriation of the genre and in part by the relations of hierarchy and affection generated by the communicative event and the virtual environment. The results, presented in chronological order (2001, 2003 and 2005), revealed the emergence and consolidation of the communicative genre known as chat class, characterized, among other things, by a polite behavior that is preventive rather than compensatory

ASSUNTO(S)

interaÃÃo verbal letras chat classes gÃnero verbal interaction genre aulas chat polidez politeness

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