Effect of the motivational factor on lean manufacturing performance: the case of a multinational consumer goods company
AUTOR(ES)
Castro, Felipe
FONTE
Gest. Prod.
DATA DE PUBLICAÇÃO
08/08/2019
RESUMO
Resumo Este estudo visou avaliar os impactos do fator motivacional nos resultados obtidos ao final da implementação de um sistema de manufatura enxuta, em uma empresa multinacional fabricante de bens de consumo. Foram coletados dados dos principais indicadores de desempenho de três linhas de produção, em períodos antes e após a implementação da manufatura enxuta. Foram realizadas entrevistas não estruturadas e aplicado o instrumento “Inventário da Motivação e Significado do Trabalho” (IMST). Posteriormente foram correlacionados os fatores motivacionais com os indicadores de desempenho. Os resultados fornecem indícios que apoiam a hipótese, baseada na literatura, de que o papel do fator motivacional nos times de trabalho em um processo de implementação lean teria impacto no grau de sucesso do processo. Também foi confirmado que após a implementação do programa, houve uma melhoria significante no desempenho operacional das linhas.Abstract The goal of this study was to evaluate the effect of the motivational factor on the results obtained after implementing a lean manufacturing system in a multinational consumer goods manufacturing company. Key performance indicator data were collected from three production lines during periods before and after lean manufacturing implementation. Unstructured interviews were conducted, and the Motivation and Work Meaning Inventory (MWMI) instrument was applied. The motivational factors were then correlated with the performance indicators. The results provide evidence to support the hypothesis, based on the literature, that the motivational factor in work teams in a lean implementation process will affect the degree of success of the process. It was also confirmed that after implementation of the program, there was a significant improvement in the lines’ operational performance.
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