Cultura organizacional e confiança dos empregados na organização: o caso de uma multinacional alemã

AUTOR(ES)

Estela Guimarães Santos Nunes

DATA DE PUBLICAÇÃO

2009

RESUMO

The work describes the study of the variables organizational culture and organizational trust and however correlates themselves, in a specific case of an Germany multinational organization, placed at Rio de Janeiro. For this study, was be revised the principles concepts about culture, including kinds and diagnosis models pointed out of others researches. Besides was be revised the trust concepts, how the influence in the relations and researches published. The research based in trust and culture tools developed for Brazilians researchers and was applied integrated. This information was used to identify the predominant factors of the culture and the trust levels. This survey gave conditions to analyze however the organizational culture collaborates to improve the employees trust, considering the people management practices that more influence. Besides, it is compared the management practices with the culture realized, pointing out the differences between perception and real practices. And finally, this work evidence the items that must to be better worked to improve de trust in the organization.

ASSUNTO(S)

cultura organizacional administracao confiança organizacional

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