CORPORATE PORTAL FOR KNOWLEDGE MANAGEMENT: lining up people, information and organizational strategy in a private institution of higher education / PORTAL CORPORATIVO PARA GESTÃO DO CONHECIMENTO: alinhando pessoas, informação e estratégia organizacional em uma instituição de ensino superior privada

AUTOR(ES)
DATA DE PUBLICAÇÃO

2010

RESUMO

This research proposed to investigate how to develop and implant a corporate portal to assist in knowledge management in a Private Institution of Higher Education, based on people, information and organizational strategy. Considering the peculiarities of the context and academic knowledge, more specifically, it referred to a proposal to build a conceptual model of corporate portal for knowledge management in the academic context, based on organizational knowledge of a Private Institution of Higher Education. The research of this dissertation, of qualitative and quantitative nature, is characterized as a case study. The goals were achieved through a combination of two lines of action: the first related to the theoretical construction based on literature, and the second consists of a questionnaire applied to the technical-administrative employees of private institution of higher education (IESP). Based on the methods employed, it was possible to: a. collect the informational and knowledge needs of the IESP employees; b. verify how information and knowledge are treated in the institution in order to be linked to the organizational strategy; c. study the types of existing portals; and d. study the information and knowledge management in private institutions of higher education . From these results it was possible to delineate a conceptual model of portal for the management of knowledge in its tacit and explicit part in the academic context.

ASSUNTO(S)

antonio meneghetti faculdade antonio meneghetti intranet knowledge information strategic management private institution of higher education instituição de ensino superior privada gestão da informação corporate portal extranet knowledge management engenharia de producao extranet portal corporativo intranet gestão estratégica gestão do conhecimento

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