Cidadania em transporte coletivo: o papel fiscalizatório da gerenciadora do sistema de transporte coletivo intermunicipal Urbano de Passageiros da Região Metropolitana da Grande Vitória
AUTOR(ES)
Senna, Fernando Antônio Freitas
DATA DE PUBLICAÇÃO
2001
RESUMO
A structure transports system is very necessary to attending many reasons of urban dislocations. This structuration is composed by many complex elements, as such as refer to: physical elements (rodoviary network, vehicles, garages, transboarding terminals), human elements (operational and administrative workmanship) and the institutional elements (management and fiscalization). This last one, especially, is our approach in this study, focusing the functions as the fiscalization of public organization. The purpose of this study was identifies how the public organization develops the management the system of public transport for urban intercity users and how can contributes for users satisfaction, feeding back avaluations, even, giving new direction or reavaluation of the fiscalization function. The methodology sdopted to get expected solutions is exploratory survey, due the unidentified any studies with the same focus or approaching to the citizens expectatives solutions by public organism manager point of view. Also it was realized an explanation survey to complement the study giving wide comprehension for the other elements used by organization to obtain success in the relationship with users. A field survey and bibliographical was realized thru documental investigation to get informations about necessary foundamentation based conclusion.
ASSUNTO(S)
políticas & estratégias politica de transporte urbano - vitória (es)
ACESSO AO ARTIGO
http://hdl.handle.net/10438/3659Documentos Relacionados
- Impactos da metropolização no sistema de transporte coletivo: estudo de caso na Região Metropolitana de Goiânia
- Sistema de informaÃÃo para o planejamento operacional do transporte coletivo urbano: aplicado a RegiÃo Metropolitana do Recife
- Aplicação da metodologia QFD no transporte coletivo urbano de passageiros
- Transporte coletivo: vibração de corpo-inteiro e conforto de passageiros, motoristas e cobradores
- Trabalho e o adoecimento mental: uma análise no setor de transporte coletivo urbano da região metropolitana de Belo Horizonte