Being a flight attendant : representations concerning work adversities. / Ser comissário de bordo: os significados destes profissionais a cerca das adversidades no trabalho.

AUTOR(ES)
DATA DE PUBLICAÇÃO

2006

RESUMO

Flight attendant occupation has brought about two different but important representations. One of them, as a result of social representation, it is related to "glamour", adventure, freedom; the other, due to its actual nature, to a kind of work that isolates the subject from their social group, that submits them to environmental and circadian conditions extremely unfavorable to health. Aiming at investigating how the subjects who have this profession apprehend both characteristics and react to them, the objectives of this study were to know the representations for a group of flight attendants concerning "being a flight attendant", to know adversities related to work and to understand the inter-relationship between representations and adversities. In order to do that, it was adopted the qualitative method for research and analysis, specifically Hermeutics. The data were obtained through semi-structured interview with nine subjects. Besides the information related to personal data, the subjects were interviewed based on the central the question: "What does it mean for you to be a flight attendant?" After analyzing the answers, it was identified four cores. Two of them related to representations about the profession that were denominated Flight Attendant is the one who cares and Flight attendant is the one who can feel realized. The third one is referring to Negative implication concerning the profession according to the subjects. This core was subdivided into two categories identified as Difficulties inherited from the profession and Harms from the profession. The fourth core came up with the answers and covered the necessary attributions in order to be a flight attendant. The inter-relationship between the meanings and the harms reported by the subjects of study revealed the presence of some feelings such as disillusions, frustration and even depression. These feelings are probably resulted from the every day routine that does not match the fantasized idealization.

ASSUNTO(S)

qualitative research saúde ocupacional professional stress pesquisa qualitativa estresse profissional ocupational health

ACESSO AO ARTIGO

Documentos Relacionados