Assessment Methodology for E-Government Technical Interoperability Maturity Level. / Metodologia para AferiÃÃo do NÃvel de Maturidade Associado à Interoperabilidade TÃcnica nas AÃÃes de Governo EletrÃnico.


IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia




The unstructured and unplanned implementation of technological solutions leads to wastage of resources and imposes itself as a barrier to achieving the potential benefits of information technologies and communication. The problem increases when managers who operate these technologies are part of the public administration, as structural issues make this scenario open for merely temporary, strictly proprietary, experimental or doomed to obsolescence solutions, resulting in interoperability problems. Thus, the possible damage extrapolates financial issues and compromise expected social return. In an attempt to avoid this problem, several countries are developing and adopting government interoperability frameworks to guide their actions in electronic government. These architectures expose successful solutions for technical, semantic and organizational dimension of interoperability, and reflect on the best path according to the understanding of its government. However, specifically for the technical dimension, there is no way to evaluate the effectiveness of these architectures and assess how the solutions are interoperable. This work aims to propose a maturity model for technical interoperability in order to assess the use of standards and assist software and systems engineers, as well as professionals in general, to focus their efforts on the use of recommended technologies by good practices. It has been based on e-PING architecture, which is the Brazilian standard for interoperability. In addition, this work proposes the development and use of a rule-based system that implements fuzzy logic to assist evaluation and adherence to the model. To verify model feasibility and validate the developed system, this paper also uses a real scenario as the basis of analysis of interoperability.


modelo de maturidade arquiteturas de interoperabilidade telecomunicacoes sistema baseado em regras lÃgica nebulosa maturity models rule-based system e-ping interoperability frameworks electronic government e-ping governo eletrÃnico fuzzy logic

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