As representações sociais sobre a velhice e os reflexos nos processos de gestão de pessoas de uma instituição de longa permanência de Porto Alegre

AUTOR(ES)
FONTE

IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia

DATA DE PUBLICAÇÃO

2012

RESUMO

In recent decades, the aging of the Brazilian population has been attracting more and more attention, mainly in what regards elderly care. Despite Brazilian legislation provisioning that it its mainly the family s role to take care of their elderly, the dynamics of the social context and the present fluidity of family relations has reshaped this claim. Therefore, the Long Term Care Institutions for Elders ¿ LCIF, the focus of this study, appear in order to meet this demand, by offering social welfare and health services to this long-living public ¿ mainly when the elder has no family or they do not offer the conditions to take on the responsibility for such care. Assuming that the way LCIF employees are managed and the services they provide are directly connected with the social representation perceived by managers, employees and the very elders in regards to old age, this study aimed at identifying and analyzing how such social representations, as perceived by the users of and those who work at these institutions, impact on their movement and development processes. In order to accomplish that, this qualitative and exploratory-descriptive research employed the strategy of case study; for acquiring data, it employed the following procedures: simple and engaged observations, taken place over the period of September, 2011, through February, 2012; semi-structured interviews with 18 individuals (four managers, nine employees, and five elders); classification of photographs; and document research. Results revealed a heterogeneity in the social representations perceived by managers, employees and users of the institution studied in regards to old age. These perceptions involved not only the institutionalization context, but ranged between two predominant models, one focusing on loss, and the other on gain. The analysis of these social representations also allowed for the unveiling of issues regarding the organizational dynamics, such as those related to gender, power relations, mechanisms of old age control, and resistance mechanisms. Concerning the processes of movement and development of people, there could be identified that the social representations on old age influence the decisions related to the processes of reception, internalization and development of people, unfolding into the philosophy of service at the LCIF studied here, as well as in its managers and employees behavior.

ASSUNTO(S)

old age representações sociais velhice long term care institutions for elders gestão de pessoas social representations human resources management processes

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