Architecture and communication: improving ergonomics effectiveness in corporative videoconferencing meetings. / Arquitetura e comunicação: proposta para o aprimoramento de aspectos ergonômicos de reuniões por videoconferência em ambientes empresariais

AUTOR(ES)
DATA DE PUBLICAÇÃO

2006

RESUMO

In contemporary time, distant communication has been an important tool for business development, since it permits people from all over the world to meet quickly by using telematic technologies. Videoconference has been used as an ordinary tool for that purpose, which provides the sharing of audio, video and computer information. Unfortunately, videoconference communication is a poor means for distance meetings and its efficiency must urgently be improved. Besides, ?the central approach of human factors is the systemic application of relevant information about human characteristics and behavior to design the man-made objects, facilities and environments that people use?1. Therefore, it is a relevant instrument for achieving more efficient distant meeting. Firstly, we give an overview of communication technologies applied to business, identifying how videoconferencing systems have been used as a corporative communication instrument. Secondly, we compare live meetings to videoconference ones, searching for differences in human factors that indicate loss of information caused by the use of a communication system. Thirdly, we demonstrate how different communication interfaces produced by man were used to integrate the perception of the physical space and the virtual space shown on them. Consequently, we propose a list of criteria that an interface should meet, in order to improve human factors in distant meetings through a videoconference system. Finally, we provoke a discussion about other possible applications and we also examine how architecture can be modified by considering those criteria in regard to its design.

ASSUNTO(S)

interface arquitetura espaço communication ergonomics architecture videoconferência interface space comunicação ergonomia videoconference human factors.

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