ANALYTIC NETWORK PROCESS AND BALANCED SCORECARD APPLIED TO THE PERFORMANCE EVALUATION OF PUBLIC HEALTH SYSTEMS
AUTOR(ES)
Santos, Marco Aurélio Reis dos, Salomon, Valério Antonio Pamplona, Marins, Fernando Augusto Silva
FONTE
Pesqui. Oper.
DATA DE PUBLICAÇÃO
2015-08
RESUMO
The performance of public health systems is an issue of great concern. After all, to assure people's quality of life, public health systems need different kinds of resources. Balanced Scorecard provides a multi-dimensional evaluation framework. This paper presents the application of the Analytic Network Process and Balanced Scorecard in the performance evaluation of a public health system in a typical medium-sized Southeastern town in Brazil.
Documentos Relacionados
- Sustainability performance measurement with Analytic Network Process and balanced scorecard: Cuban practical case
- Execution of the balanced marker of evaluation of performance in the hospital
- O BALANCED SCORECARD DA PETROBRAS: INDICADORES DE DESEMPENHO DO DOWNSTREAM
- Details of the analytic hierarchy process technique for the evaluation of health insurance companies
- Implantation process of the Balanced Scorecard in SENAI/BA