Analysis of the contributions of public policies targeted to micro and small enterprises: a case study in the development agency of São João da Boa Vista / Análise das contribuições de políticas públicas direcionadas às micro e pequenas empresas: um estudo de caso na Agência de Desenvolvimento de São João da Boa Vista - SP

AUTOR(ES)
DATA DE PUBLICAÇÃO

2008

RESUMO

Considering the present local development in Brazil, the biggest challenge for managers of public policies is to evaluate these policies. The arrangement, implantation and execution have improved a lot. However, it is necessary to evaluate the contribution of its actions, guided by its main purposes. This research is aimed to evaluate the promising contributions generated by the actions promoted by the Development Agency of São João da Boa Vista for micro and small local companies. To reach this purpose, two projects, managed by the Development Agency of São João da Boa Vista which supports micro and small companies, were selected: the revitalization of micro and small commercial company project and the revitalization of micro and small industry project. The methodologies that support the research were the Diagnostic Methodology of Micro and Small Companies, elaborated by Allegretti, which was applied to identify the performance of micro and small companies, and the Soft System Methodology (SSM), elaborated by Peter Checkland, which was applied to identify the contributions developed by those projects. The research showed that the performance of micro and small companies supported by the Development Agency was superior to the performance of those which were not supported by the Agency, in all analyzed dimensions. It was also shown that the revitalization of micro and small commercial company project and the revitalization of micro and small industry project promoted real contributions to the micro and small companies which took part in the program. These contributions were aggregated by the consolidation of new abilities to the employersand collaboratorsprofile. It is important to stand out the most relevant contribution identified: the appearance of apprenticeship culture, in which everybody is aware of their acts and contributions, and in witch everybody perceives themselves as "actors" that compose the system "Development Agency", which promotes their improvement, being responsible for the results reached.

ASSUNTO(S)

avaliação de desempenho gerencial e operacional micro e pequenas empresas agências de desenvolvimento local micro and small companies local development agency evaluation of management and operational performance

ACESSO AO ARTIGO

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