ANÁLISE DOS CENTROS DE EXCELÊNCIA COMO FERRAMENTA DE ORGANIZAÇÃO DE APRENDIZAGEM E APRENDIZAGEM ORGANIZACIONAL NA PETROBRAS / CENTERS OF EXCELLENCE ANALISYS AS BOTH ORGANIZATIONAL LEARNING AND LEARNING ORGANIZATION TOLL IN PETROBRAS

AUTOR(ES)

FELIPE TOKAR DUBUS

DATA DE PUBLICAÇÃO

2008

RESUMO

The current environment, unstable and competitive, forcing the organizations to constant changes and adaptations. The network studies, linking resources and expertise, aggregate growth potential and maturity in a particular field, are highlighted tools in this environment what requires efficient information management and also organizational knowledge formation basis, made up through organizational learning. This survey aims at investigate the relation between the learning organization concept as well as the organizational learning concept with the Centers of Excellence practice in Petrobras, a Brazilian national company in the energy sector. It intend to understand whether the centers of excellence aim at, working as an organizational learning tool, turn into or keep up Petrobras as a learning organization. The research method used is the case study in Petrobras, with the recorded data gathered by means of semi-structured interviews and documental survey. The data analysis was performed in a descriptive-analitical way, which leads to a view of values and the relation present in view of the organization learning referentials. The outcomes of this current study disclosed and allowed to come to the conclusion that there is a linkage between these concepts, relating, therefore, these centers to the required issues by learning organizations and organizational learning. Nevertheless, it was realized that the focus on learning is not the same concerning on corporate issues, as it happens with technical and technological subjects. This gap is a cause for concern about, since the idea of such concepts is to involve all organization sectors, resulting on the criticism and suggestion of increasing the scope of deployment.

ASSUNTO(S)

knowledge network aprendizagem organizacional center of excellence organizational learning centro de excelencia pesquisas em rede

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