A survey of the effectiveness of a telephone-answering service.
AUTOR(ES)
Morrison, G D
RESUMO
A survey was carried out over a two-year period in Exeter to find out what source of information led patients to attend the local clinic for venereal diseases and to evaluate the effectiveness of a tape-recorded telephone message advertising clinic times. Based on the response from patients it seems difficult to justify the cost of installing a telephone-answering service.
