A PERCEPÇÃO DOS FUNCIONÁRIOS NÃO DOCENTES ACERCA DA QUALIDADE DE VIDA NO TRABALHO NAS INSTITUIÇÕES DE ENSINO SUPERIOR / THE PERCEPTION OF TEACHERS ON THE EMPLOYEES QUALITY OF WORK LIFE IN INSTITUTIONS OF HIGHER EDUCATION

AUTOR(ES)
FONTE

IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia

DATA DE PUBLICAÇÃO

2012

RESUMO

The study of the quality of life in the work, either in public or private organizations aims to take care of the necessities of the employees, with the intention to decide, or to diminish problems that harm its performances, as well as getting the growth, the prosperity of the organization and the humanization in the environment of work. In this manner, the general objective of this research it was to identify the perception of the employees not professors concerning the QVT, in the Institutions of Superior Education located in Fortaleza and its Region Metropolitan, over all had to a significant quantitative increment of IES, beyond the relevance of these professionals in the execution of diverse and important activities that exert in the academic environment. For this, it was applied a questionnaire in Likert scale for the 553 employees not professors, on the basis of the theoretical model of quality of life in the work developed for Richard Walton (1973). The treatment of the data was carried through by descriptive and inferencial statistical methods. Therefore, it was carried through percentile, average calculations, tables of frequency and after that applied the test of Kruskal-Wallis. It agrees to detach that for the descriptive treatment it was used the Excel software and the inferencial treatment for the software Statistical Package will be Social Sciences (SPSS), version 18. Analyzing itself in a general way, it was verified that amongst the eight inherent categories to the model of Walton, the six following ones had been pointed in satisfactory way for the respondents: Conditions of work, Use and development of capacity, Constitutionalism and Work and total space of life, had been distinguished the categories over all Relevance of the life in the work and Social Integration in the company. On the other hand, of unsatisfactory form the categories had been verified Adequate compensation and Chance of growth. This study was limited to analyze highest and lowest results (means) concerning the categories of QWL, its main contribution it was to evidence the IES of small large had demonstrated resulted differentiated and bigger in terms of average, comparison the IES of medium and great one, over all concerning the Appropriate compensation category. It is suggested to investigate the reason of this result differentiated in the IES of small transport, as well as the accomplishment of studies that they more contemplate of form detailed the evaluation of the satisfaction degree and the importance of each indicator that composes the categories of the QWL.

ASSUNTO(S)

qualidade de vida no trabalho humanização percepção administracao de empresas quality of working life humanization perception

ACESSO AO ARTIGO

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