A GESTÃO DE MUDANÇAS EM ORGANIZAÇÕES BRASILEIRAS DE INTERESSE PÚBLICO: UMA PERSPECTIVA DOS CONSULTORES / THE MANAGEMENT OF CHANGE IN BRAZILIAN ORGANIZATIONS OF PUBLIC INTEREST: AN OVERVIEW OF ADVISORS

AUTOR(ES)
DATA DE PUBLICAÇÃO

2011

RESUMO

This study aims to analyze the impacts generated by the adoption of the model Managing for Results in Brazilian public sector organizations, with four approaches: i) identify factors that stimulate the adoption of this management model; II) to analyze the organizational dimensions impacted; (iii) discuss the factors constraining and facilitating the implementation of this model, both organizational and individual, and (iv) identify the main techniques used in change management. The analysis is built on the perception of expert consultants and pioneers in the implementation of managing for results in Brazilian public sector organizations. It is based on interviews held in January and February 2010. This is a phenomenographic study. Phenomenography is empirical study on the different ways of how people experience, interpret, understand, perceive, understand and conceptualize a phenomenon, a subject or a certain aspect of reality. The main objective of this theory is to understand the phenomena from the viewpoint of those who experience them. It s collective analysis of individual experiences. The research identifies four areas of results: i) Factors boosters, external and internal to the organization; Dimensions impacted, the culture and the strategy, iii) critical factors for change, organizational and individual, and iv) methods of change management. The research concludes that the results obtained during the implementation of Managing for Results model experiments generate a positive institution that adopts it, which ultimately stimulate the search for exciting results and the adequacy of the institutional framework, which consequently tends long-term, albeit intermittently, to promote the adoption of practices to manage for results by other public sector organizations in Brazil.

ASSUNTO(S)

gestao da mudanca change management mudanca organizacional organizational change resultados results

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