Rights of users with diabetes mellitus: the use of the knowledge on health benefits. / Direitos dos usuários com Diabetes Mellitus: do conhecimento à utilização dos benefícios na saúde

AUTOR(ES)

Ellen Cristina Barbosa dos Santos

DATA DE PUBLICAÇÃO

2009

RESUMO

This is an exploratory-descriptive study of qualitative approach, aiming to analyze the users knowledge with diabetes about the rights and benefits in health resulting from legislation. The study was conducted at a Center for Research and Extension University of São Paulo with 12 users with diabetes mellitus, related to the Group for Education in Diabetes. Data collection occurred during September-December 2008, through semi-structured, guided by the question related to the users knowledge with diabetes mellitus and perception of health benefits derived from the law. It also used a questionnaire containing socio-demographic variables, clinical variables and variables related to the capillary blood glucose monitoring to characterize the participants in the research. The analysis of the themes was based on official documents identified by the survey about user rights in diabetes and the principles of bioethics. The data were grouped into three themes: the non-conscious users with diabetes about their rights, the co-responsibility in health as regards the provision of information and the realization of the rights of users and the quality of interaction professional-user in health services. Despite legal advances made by public policies, users with diabetes mellitus in the majority know their rights, but use of a non-aware of the benefits arising from legislation such as the acquisition of free medications, glucometers and strips for monitoring the capillary blood glucose at home. However, they perceive the benefit as a favor or gift. Thus, it is critical that there is information on the rights of users with diabetes, since without the necessary and sufficient information, it becomes difficult for the user to be able to claim and / or fight for their rights. The unfamiliarity of users with diabetes on their rights results in the lack of effective exercise of autonomy. The difficulties pointed out, such as access to medical consultations, the impersonality of the relationship between health professionals and users point to the desire of humanization of care in health services. We hope that the results presented here on the knowledge of users with diabetes about their rights and benefits of the legislation can contribute to the assistance of nursing and health professionals. Thus, the need for adequate information to users of health services refers to the social role that nursing has, as a link between users and the current existing models of health.

ASSUNTO(S)

políticas públicas bioética nursing diabetes mellitus direitos do paciente public policies diabetes mellitus patient rights bioethics enfermagem

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