AvaliaÃÃo da eficiÃncia acadÃmica dos cursos de graduaÃÃo da Universidade Federal do Cearà (UFC): utilizaÃÃo de indicadores de desempenho como elementos estratÃgicos da gestÃo / Evaluating the effectiveness of academic degree courses at the Universidade Federal do Cearà (UFC): use of performance indicators as elements of strategic management

AUTOR(ES)
FONTE

IBICT - Instituto Brasileiro de Informação em Ciência e Tecnologia

DATA DE PUBLICAÇÃO

27/05/2011

RESUMO

The Federal Institutes of Higher Education are in an accelerated transformation process in their administration due to an increasing social demand for agile answers to complex challenges. Trying to establish a better standard of academic performance in Higher Education, capable to guarantee a better quality of its services to society in general, it is necessary to know the situational diagnostic of the graduate courses of Universidade Federal do Cearà (UFC), the current thesis has the purpose to accomplish a descriptive study about the performance of the graduate courses of UFC, during the period from 2006 to 2009, by the application of a formal method of efficiency evaluation. The theoretical basis reflects on: evaluation of Higher Education in Brazil; administration of Federal Institutes of Higher Education; performance indicators; model of evaluation of academic performance by the indicators of effectiveness, efficacy and efficiency; as well as the method for evaluation of relative efficiency, denominated Data Envelopment Analysis - DEA. Regarding the objectives, this research is characterized as an exploratory and descriptive study, with a longitudinal cut for the observation and description of tendencies along a pre-established period in a comparative topology. Regarding the data collection technique, it is a bibliographical research and a case study, as well as ex-post facto, because the analysed data are originally from the observed facts in the unit that has been studied. A sample of intentional type was studied, composed by 30 graduate courses of UFC, in Fortaleza-CearÃ- Brazil. The data were supplied by the following university offices: planning office; extension office; research and postgraduate courses office; graduate courses office; data processing office, as well as extracted information from the departmental plans registered in the Permanent Commission of Professors. This study comes to the conclusion that the low performance of productive efficiency is a common practice in almost all of the courses of the institution, during the period from 2006 to 2009, reaching, on average, 52.5%. Regarding the courses with relative efficiency smaller than 80%, the results revealed that, at least, 50% of them possessed a higher number of professors with a doctoral degree, in comparison to professors with masterâs degree, specialists or only graduated. Therefore, the performance related to the productive efficiency of the courses depends, mainly, on the endeavor, effort and dedication of the team of professors, students and employees, and not only on the professorâs qualification. It is observed, also, that, inside of the same academic unit, there are efficient and non-efficient courses, according to the DEA technique, pointing to a distance between the values of relative efficiency in graduate courses of the same academic unit. It is verified, therefore, the need of integration of an evaluation system of the relative efficiency by the method DEA to the system of institutional information of UFC, that will be a reference for the decisions of the administrators, minimizing the possible distortions in some of the under graduate courses of UFC.

ASSUNTO(S)

educacao avaliaÃÃo instituiÃÃes federais de ensino superior (ifes) indicadores de desempenho eficiÃncia relativa dea evaluation federal institutes of higher education performance indicators relative efficiency dea avaliaÃÃo do ensino superior universidade federal do cearà â avaliaÃÃo institucional mediÃÃo de desempenho educaÃÃo superior â cearà â mediÃÃo de desempenho produtividade e avaliaÃÃo da educaÃÃo avaliaÃÃo de desempenho

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